As a work-at-home mom, Michelle Townsend admitted she spends little time on her daily beauty routine.
But while visiting NYC for the first time with her mom and daughters, Michelle, 43, received a makeover on Today — and the mom-of-five now looks more glamorous than ever!
Michelle before (left) and after (right) her makeover.
"We are very excited. We're two sisters from a group of five kids and [our mom] is just so wonderful… and she needs a makeover," Michelle's daughter said.
"I am so excited to be doing this. I'm pumped and I'm ready!" the Houston native told the 'Today' team.
Michelle's daughter and mother react to her new look.
Michelle later returned to the show's set to debut her new haircut and stylish outfit — and her family couldn't contain their surprised reactions!
"Oh my gosh, I didn't even recognize her!" Michelle's daughter exclaimed upon seeing her mom.
"She looks gorgeous," her other daughter chimed in.
"Wow, oh my gosh," Michelle said while holding back tears as she looked at herself in the mirror for the first time.
Watch Michelle's reaction to her fabulous makeover below!